Privacy Policy

Account data: name, email, username, country, and profile details you provide. Content data: the Gems, collections, and messages you publish. Purchase data: buyer email and transaction records needed to deliver and recover purchases.

Payment card details go directly to our payment processor, Stripe — we never see or store your card numbers. We also collect basic technical data (device, browser, pages visited) to operate and secure the service.

To operate the platform, deliver purchases, process payouts, prevent fraud, provide support, and communicate about your account. We do not sell your personal data to anyone, and we do not use it for third-party advertising.

We share data only as needed: with Stripe to process payments and payouts; with infrastructure providers that host the service under confidentiality obligations; and when required by law or to protect rights, safety, and the integrity of the platform.

You may request access, correction, export, or deletion of your personal data at any time by writing to hello@hiddengemspay.com. We respond within 30 days. Financial transaction records may be retained as required by tax and anti-fraud law even after deletion requests.

We keep your data while your account is active and for a reasonable period afterwards to resolve disputes and meet legal obligations. We apply industry-standard security measures, but no system is perfectly secure — protect your credentials.

Hidden Gems is not directed at children under 13, and we do not knowingly collect their data. Accounts require the age of majority (see Terms of Service).

Questions about privacy? Write to hello@hiddengemspay.com.